My backoffice is telling me: “Your quota of loads has expired and I don’t see visitors anymore”. What should I do?
A reminder: every time a visitor visits a page on which Watcheezy is present, it counts as a load. The number of Watcheezy loads depends on your subscription plan. In your backoffice, in the “Your subscriptions” tab, you can see your number of Watcheezy loads. Your quota is reset to zero each year on the anniversary date of your subscription. In order to handle traffic peaks on your website, you can add 100 000 page loads to your subscription (30 euro pack). If you exceed your quota of loads, the service is no longer operational on your website for visitors to see nor is it operational on your backoffice for your agents to use; they can’t see visitors online anymore.