Have a Question? Ask or enter a search term here.
Browse by Topic
frequently asked questions
What is the difference between the proactive chat invitation and the push?
What happens if none of the agents are online?
Are there any tools to measure the conversion rate post chat?
My backoffice is telling me: “Your quota of loads has expired and I don’t see vi...
Is the agent’s picture associated with every agent’s account?
My Watcheezy backoffice is in English. How can I translate it in French?
How to set up the chat window in several languages on my multilingual website?
How can I change the content of the message for when I am offline?
How can I log into the Watcheezy backoffice?
How can I change my password?
How can I log out from Watcheezy?
Can several agents log into the backoffice with the same username?
How can I be seen online by visitors?
I’ve logged into the backoffice. What is the difference between "offline &q...
Which criteria can visitors be targeted on?
Is there a limit as to how many behavioral filters I can configure?
Can each agent have his own customized filters?
How can I create a targeting filter?
How can I encourage visitors to chat?
Do you offer training programs to help me set up filters?
Customer Service and Helpdesk Ticket Software
Post a Public Question
a minute ago
an hour ago
a day ago
Invalid characters found
There was an error contacting Get Satisfaction
No Related Community Discussions
Related Community Discussions